The cooperation between DingTalk and Taobao has brought a new private domain operation solution to Taobao merchants. Merchants can guide consumers to join the DingTalk group by adding the "Enter DingTalk fan group" entry on the product details page, thereby establishing direct contact with customers and conducting more effective interactions and conversions. This move not only facilitates communication between merchants and customers, but more importantly, improves operational efficiency, helping merchants better maintain customer relationships and achieve sustainable development.
DingTalk has reached a cooperation with Taobao to provide Taobao merchants with private domain operation capabilities. Merchants can add the "Enter DingTalk Fan Group" entry on the product details page. Fans can scan the QR code with their DingTalk account to log into the Taobao web version and join the merchant's private group with one click. DingTalk Fan Group provides operational tools such as group welcome messages, AI Q&A, scheduled group messaging, and group shortcut bars to help merchants improve efficiency and conversion rates.
Robots in DingTalk groups can automatically send notifications to simplify operations; the group shortcut bar supports configuring commonly used services. With the support of DingTalk AI, merchants can create AI assistants to answer intelligent product questions and recommend good products, providing customers with accurate responses 24/7.
The cooperation between DingTalk and Taobao provides merchants with the entrance, position and productivity tools for private domain operations, which helps turn "first-time customers" into "repeat customers", helps merchants grow their business, and build evergreen brands. The "one-click pin group" function is currently open to merchants for registration experience, and it is expected that more places will be gradually opened from July.
Through the powerful combination of DingTalk and Taobao, merchants will be able to conduct private domain operations more effectively, increase customer stickiness, and ultimately achieve business growth. The launch of the "one-click pin group" function undoubtedly provides merchants with a more convenient and efficient customer management tool. It is worth looking forward to the improvement and upgrade of more functions in the future.