A global survey report released by NTT Data shows that generative artificial intelligence has become the focus of enterprises. More than 2,300 IT and business leaders from 34 countries and 12 industries participated in the survey, covering logistics, manufacturing, medical and other fields. The survey results shed light on the widespread adoption of generative AI by enterprises and the challenges it faces, providing valuable insights into how this emerging technology can be used in business.
Recently, NTT Data released a global survey report on generative artificial intelligence (Generative AI). The results show that almost all business leaders participating in the survey have invested in this field. The report surveyed more than 2,300 IT and business leaders from 34 countries and 12 industries, covering multiple fields such as logistics, manufacturing and medical care.
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Survey results indicate that 97% of CEOs expect generative AI to have a significant impact on their organizations in the future. At the same time, 96% of respondents are considering how this technology can be used to optimize future employee workflows and support processes, while 99% plan to make further investments in this area. The main application scenarios of generative artificial intelligence include personalized service recommendation, knowledge management, quality control, and research and development, etc. These are the current common focuses of enterprises.
Abhijit Dubey, CEO of NTT Data, emphasized that generative artificial intelligence is increasingly becoming an important force in the technology-driven economy, and he believes that this is a critical moment in history. The survey shows that two-thirds of business leaders believe that generative artificial intelligence will bring major transformation to the business in the next two years, improving productivity, efficiency, sustainability, compliance, business processes and employee experience.
However, despite being confident about the prospects of generative artificial intelligence, companies still face many challenges in practical applications. According to the survey, 90% of business leaders believe that legacy infrastructure limits the effective use of generative AI. While 83% of respondents have clear strategies in place, 51% of companies have yet to align these strategies with their overall business plans. David Pereira, chief generative artificial intelligence officer for NTT Data Europe and Latin America, pointed out that companies should integrate generative artificial intelligence strategies with business strategies and create a suitable corporate culture to more effectively implement Address business challenges.
Additionally, other key barriers include low user awareness of the value of generative AI solutions, resistance to the technology, and concerns about technology security and privacy. Still, 68% of respondents are excited and excited about the transformative potential of generative AI.
The editor of Downcodes concluded: This report clearly shows the impact and challenges of generative artificial intelligence on enterprises. Enterprises need to actively respond to these challenges in order to make full use of the opportunities brought by this technology and achieve business transformation and upgrading.