The latest survey from Slack's Workforce Lab shows that the application of AI in the office field is growing at an unprecedented rate and has significantly improved employee work efficiency and satisfaction. The survey, which covers more than 10,000 full-time office workers around the world, shows that the proportion of office workers using AI has increased by 23% since January 2024 and by 60% since September 2023. The application of AI not only improves work efficiency and quality, but also positively affects employee engagement, work-life balance, and overall satisfaction with work.
The latest survey from Slack's Workforce Lab shows that the proportion of office workers using AI has increased by 23% since January 2024 and by 60% since September 2023, a trend that is driving accelerated productivity growth. The survey covered more than 10,000 full-time office workers around the world, most of whom hold management positions and whose daily work involves data processing, information analysis or creative thinking.
Survey results show that 81% of AI users believe that AI tools not only improve their work efficiency, but also improve the quality of their work. In addition, employees using AI also showed higher scores on other employee engagement metrics, including 13% greater engagement with relevant people, documents and resources, 18% greater work-life balance, and improved stress management. Overall job satisfaction increased by 23%, overall job satisfaction increased by 24%, job flexibility increased by 25%, and passion for work increased by 29%.
Other key findings include:
- Executive eagerness to integrate AI tools into business operations has increased sevenfold since January 2024 and is now a top concern, overtaking inflation or broader economic concerns.
-73% of office workers believe the AI craze is justified and that the technology "will have a significant impact." People who have used AI tools are more convinced.
- Enthusiasm is growing: 47% of global office workers today express enthusiasm for AI handling work tasks (compared to 42% at the beginning of the year).
- Desire to use AI varies by age and gender. The survey explains: “The youngest workers show the greatest enthusiasm for AI, with 55% of workers aged 18 to 29 saying they are excited about AI and automating parts of their jobs, compared with 55% of workers aged 60 and over. to 33%.”
Additionally, research shows that AI can do much more than just improve productivity. Accenture research shows that companies that apply generative artificial intelligence (AI) to customer-related initiatives are expected to have 25% higher revenue after five years than companies that focus solely on productivity.
The State of Marketing 2024 report reveals marketers making AI adoption their top priority and challenge to enable personalization at scale and increase efficiency. A new report shows that one-third of marketing teams have implemented AI into their workflows.
All in all, this survey provides strong evidence of the huge potential of AI technology to improve work efficiency and employee satisfaction, and indicates that AI will play an increasingly important role in the workplace of the future. The widespread application of AI not only improves productivity, but also improves employees' work experience, bringing greater competitive advantages to enterprises.