On February 24, Tencent Cloud Intelligent Digital Homo sapiens and Tencent Qidian customer service officially announced the access to the DeepSeek big model. This cooperation will further optimize user experience and improve service quality and customer satisfaction with its excellent semantic understanding and intention recognition capabilities.
After Tencent Cloud Intelligent Digital Homo sapiens fully connects to the DeepSeek big model, users can use V3, R1 and other models built in the Digital Homo sapiens platform without developing it, so that DeepSeek has a real-life appearance and achieves natural and smooth interaction. In interactive scenarios, DiSaga can quickly integrate multi-source information, provide accurate answers, and support multiple rounds of dialogue and contextual understanding, and is widely used in scenarios such as policy Q&A, scenic spot guides, exhibition hall receptions, etc. In the broadcast scenario, DHS combined with the colloquial expression generated by DeepSeek, combined with the newly launched "2D small sample - no customization" DHS can complete the output from copywriting to finished videos in minutes, greatly improving content production efficiency.
The experience path is very convenient. Users only need to log in to Tencent Cloud Intelligent Digital Homo sapiens platform, create a digital human conversation project, and select the DeepSeek V3 or R1 model according to their needs to enable the "live version" DeepSeek intelligent interactive experience.
At the same time, Tencent Qidian customer service has also established an intelligent customer service solution through real-time network search and linking with the DeepSeek big model. Qidian customer service robots can not only search online in real time, but also rely on DeepSeek's powerful semantic understanding ability to significantly improve the response accuracy of knowledge-intensive question-and-answer scenarios, greatly reduce model illusions, and thus significantly improve customer service satisfaction. This solution is suitable for many industries such as government affairs, retail, cultural tourism, and finance, and is especially good at dealing with business scenarios such as full discount calculation, identification of multiple similar product models and simplification of complex product information.
In response to the strict requirements for data security in the government, finance and other industries, Tencent Qidian customer service has also established a three-layer protection mechanism for data encryption transmission, content security filtering, and access rights control to ensure the security and compliance of the entire process of enterprise knowledge assets and dialogue services.
Users can visit Tencent Qidian customer service official website and click "Apply for Experience" in the lower right corner. Exclusive service personnel can arrange the product experience to experience the efficiency and convenience brought by smart customer service. This time, Tencent Cloud Intelligent Digital Homo sapiens and Qidian customer service are connected to the DeepSeek big model, which not only improves the intelligence level of services, but also provides new impetus and solutions for the industry's digital transformation.