SoundHound AI Company recently released good news, and its AI voice solutions have been successfully applied to seven of the top 20 fast food chains in the United States and have achieved significant financial growth. Revenue in the third quarter reached US$25 million, a year-on-year increase of 89%, setting a quarterly high. SoundHound AI's voice technology has been widely used in multiple scenarios, bringing customers an efficient and convenient service experience and showing strong business value.
AI voice technology company SoundHound AI has received big news: its voice solutions have been successfully deployed in seven of the top 20 fast food chains in the United States. The company's latest financial report shows that revenue in the third quarter reached US$25 million, an increase of 89% year-on-year, setting a quarterly high.
According to Keyvan Mohajer, CEO and co-founder of SoundHound AI, the company's AI voice technology has been widely used in multiple scenarios, including drive-thru ordering, telephone ordering, self-service kiosks, mobile applications and employee support systems. It is worth noting that in the telephone ordering services in the catering industry alone, its AI system has independently handled more than 100 million customer interactions.
Mohajer emphasized that customers are not only satisfied with the improvement in order processing efficiency, but also expressed surprise at the upselling capabilities brought by AI. Restaurant feedback using SoundHound voice AI tool shows that drive-thru apps speed up order reception, mobile apps meet both ordering and business consulting needs, while employee-assisted apps improve kitchen efficiency.
SoundHound AI has made significant progress in business diversification. A year ago, the company's largest customers accounted for 72% of total revenue, and now this has dropped to 12%. The industry distribution is also more balanced. From 90% of revenue relied on the automobile industry last year, it has developed to the current revenue share of automobiles, catering, financial services, health care and insurance industries ranging from 5% to 25%.
"Over the past year, we have achieved significant diversification in our customer base, product portfolio, industry coverage and geographical expansion. We have consolidated our capital base and extended our business to this end," said Nitesh Sharan, chief financial officer. Amid the epoch-making technological change that is emerging. "
The successful cases of SoundHound AI show that AI voice technology has huge application potential in the fast food industry, and its diversified business layout has also laid a solid foundation for the company's future development. Continuous innovation and diversification strategies will further promote SoundHound AI to achieve greater success in the field of AI voice.