Apple recently announced that it will update its latest artificial intelligence (AI) feature instead of suspending it. The decision stems from the feature's inaccurate news alerts on the latest iPhones, which has attracted widespread attention from users and media. Apple officially responded to these concerns for the first time on Monday, saying software updates are underway to further clarify which notifications are summaries generated by the Apple Intelligence system.
The origins of this controversy can be traced back to a complaint made by the BBC last month. At that time, news digests generated by Apple's AI system falsely claimed that Luigi Mangione, the suspect responsible for killing UnitedHealthcare CEO Brian Thompson, had committed suicide. In addition, last Friday, Apple's AI system also missed the notification of the BBC app, saying that Luke Littler, a player of the PDC World Dart Championship, had won a few hours before the game started, and also misreported the Spanish tennis star's roster. Fa Nadal revealed his sexual orientation.
The BBC stated that the summary generated by Apple's AI does not reflect the original content, and sometimes it is even completely contrary to the BBC's reports. The BBC stressed that accuracy is crucial to maintaining public trust and asked Apple to deal with this issue urgently. Apple responded that the update will be launched in the coming weeks and said the feature of its notification summary is designed to help users quickly view critical information.
Apple also said that the AI function is still in the beta stage and will continue to improve based on user feedback, and users can also choose whether to receive these summary. The feature was launched in the UK in December last year and is currently only available for iPhone 16 series, iPhone 15 Pro and Pro Max models, as well as some iPad and Mac devices.
It is worth noting that similar AI tools are not uncommon in the industry, but their effects are different. Google's AI overview feature was also criticized last year for generating inaccurate responses. Despite these problems, Apple insists that these situations are isolated and strives to ensure the proper functioning of its AI capabilities.
Key points:
Apple plans to update its AI capabilities to correct generated error news summary.
The BBC expressed concerns about Apple's AI summary, pointing out that its content is contrary to the original report.
The AI function is still in the testing phase, and users can choose whether to receive summary notifications.