Zoom recently launched a generative artificial intelligence feature called AI Companion, which provides AI personal assistant services for paid users. This new tool can help users complete a variety of tasks, such as writing Zoom chat messages and summarizing meeting content. The introduction of AI Companion marks an important step for Zoom in the field of artificial intelligence, aiming to improve user experience and work efficiency through technological innovation.
It is worth noting that the AI Companion feature is turned off by default. Account owners and administrators can choose to enable this feature as needed, and users will receive corresponding notifications when using or activating these features. This design not only reflects Zoom's emphasis on user privacy and security, but also provides users with greater control.
Zoom’s goal is to enhance user experience and productivity by investing in AI-driven innovation, while always putting trust, security and privacy first. This strategy reflects Zoom's deep understanding of user needs and its responsible attitude in technological development.
During the pandemic, Zoom has become a popular communication tool for its remote working solutions, becoming a widely used communication tool worldwide. However, Zoom has recently been criticized for its Terms of Service regarding the use of video calls and other user data to train its models. In response, Zoom quickly updated its terms and published a blog post that explicitly stated that it would not use audio, video or chat content to train its AI models without the consent of the customer.
Zoom's move not only clarifies its policies, but also further consolidates users' trust in it. With the launch of AI Companion, Zoom once again demonstrates its leading position in technological innovation and user services, heralding more possibilities in the field of artificial intelligence in the future.