HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Resource not available to download!
	com.mediasurface.client.servlets.StreamServlet.doGet(StreamServlet.java:487)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	com.mediasurface.client.servlets.MediasurfaceControllerServlet.service(MediasurfaceControllerServlet.java:1627)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

root cause

com.mediasurface.general.ResourceException: Resource not available to download!
	com.mediasurface.client.Item.evaluateResponseHeader(Item.java:3246)
	com.mediasurface.client.Item.getBinaryContent(Item.java:3034)
	com.mediasurface.client.Item.getBinaryContent(Item.java:2939)
	com.mediasurface.client.servlets.StreamServlet.doGet(StreamServlet.java:414)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	com.mediasurface.client.servlets.MediasurfaceControllerServlet.service(MediasurfaceControllerServlet.java:1627)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.25 logs.

Apache Tomcat/5.5.25